Last updated January 16, 2025
This
Privacy
Notice
for Colmena s.a. de c.v.
( "we," "us,"
or
"our" ), describes how and why we might access, collect, store,
use,
and/or
share ( "process" ) your personal information when you use
our
services (
"Services" ), including when you:
- Visit
our
website
at colmena360.com , or any website of ours that links to this Privacy Notice
- Download
and
use
our mobile application (colmena360) , our Facebook application (colmena360) , or any other application of ours that links to this Privacy Notice
- Engage
with
us in other related ways, including any sales, marketing, or events
Questions
or
concerns? Reading this
Privacy
Notice will help you understand your privacy rights and choices. We are responsible
for
making
decisions about how your personal information is processed. If you do not agree with
our
policies and practices, please do not use our Services.
If
you still have any questions or concerns, please contact us at
contacto@colmena360.com .
SUMMARY OF KEY POINTS
This summary provides key points from our
Privacy
Notice,
but you can find out more details about any of these topics by clicking the link
following
each key point or by using our table of
contents below to find the section
you are looking for.
What
personal information do we process? When you visit, use, or navigate our
Services,
we
may process personal information depending on how you interact with us and the Services,
the
choices
you make, and the products and features you use. Learn more about personal
information you disclose to us.
Do
we
process any sensitive personal information? Some of the information
may be
considered "special" or "sensitive" in certain jurisdictions, for example your
racial
or
ethnic origins, sexual orientation, and religious beliefs.
We
do
not process sensitive personal information.
Do
we
collect any information from third parties?
We do not collect any information from third parties.
How do
we process your information? We process your information to provide,
improve,
and
administer our Services, communicate with you, for security and fraud prevention, and to
comply
with
law. We may also process your information for other purposes with your consent. We
process
your
information only when we have a valid legal reason to do so. Learn more
about how
we
process your information.
In
what situations and with which parties do we
share
personal
information? We may share information in specific situations and with
specific
third parties. Learn more about
when
and
with whom we share your personal
information.
How do
we keep your information safe? We have adequate
organizational and technical processes and
procedures
in place to protect your personal information. However, no electronic transmission over
the
internet
or information storage technology can be guaranteed to be 100% secure, so we cannot
promise
or
guarantee that hackers, cybercriminals, or other
unauthorized
third parties will not be able to defeat
our
security
and improperly collect, access, steal, or modify your information. Learn more
about
how
we
keep
your information safe.
What
are your rights? Depending on where you are located geographically, the
applicable
privacy law may mean you have certain rights regarding your personal information. Learn
more
about your
privacy
rights.
How do
you exercise your rights? The easiest way to exercise your rights is by
visiting
, or by contacting us. We will consider and act upon any
request
in
accordance with applicable data protection laws.
Want
to
learn
more about what we do with any information we collect? Review
the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.We
collect
personal information that you voluntarily provide to us when you
register on the Services,
express an interest in
obtaining
information about us or our products and Services, when you participate in
activities on
the
Services, or otherwise when you contact us.
Personal Information Provided by You.
The
personal information that we collect depends on the context of your interactions
with us
and
the
Services, the choices you make, and the products and features you use. The personal
information
we collect may include the following:
-
names
-
phone numbers
-
email addresses
-
mailing addresses
-
job titles
-
usernames
-
passwords
-
contact preferences
-
contact or authentication data
-
billing addresses
-
debit/credit card numbers
Sensitive Information.
We do not process sensitive information.
Payment
Data. We may collect data necessary to process your payment if you
choose
to
make
purchases, such as your payment instrument number, and the security code associated
with
your
payment instrument. All payment data is handled and stored by
Revenuecat
.
You may find their privacy notice link(s) here:
https://www.revenuecat.com/privacy/
.
Social
Media Login Data. We may provide you with the option to register
with
us
using
your existing social media account details, like your Facebook, X, or other social
media
account. If you choose to register in this way, we will collect certain profile
information
about you from the social media provider, as described in the section called "
HOW DO WE HANDLE
YOUR
SOCIAL
LOGINS?
"
below.
Application Data. If you use our
application(s),
we
also
may collect the following information if you choose to provide us with access or
permission:
- Geolocation
Information. We may request access or
permission
to track location-based information from your mobile device, either continuously or
while
you
are using our mobile application(s), to provide certain location-based services. If
you
wish
to
change our access or permissions, you may do so in your device's settings.
- Mobile Device Access. We may request access
or
permission
to certain features from your mobile device, including your mobile device's
camera ,microphone ,reminders ,sensors ,storage ,and other features. If you wish to change our access or permissions, you may do so in your device's settings.
- Mobile Device Data. We automatically collect
device
information (such as your mobile device ID, model, and manufacturer), operating
system,
version
information and system configuration information, device and application
identification
numbers,
browser type and version, hardware model Internet service provider and/or mobile
carrier,
and
Internet Protocol (IP) address (or proxy server). If you are using our
application(s),
we
may
also collect information about the phone network associated with your mobile device,
your
mobile
device’s operating system or platform, the type of mobile device you use, your
mobile
device’s
unique device ID, and information about the features of our application(s) you
accessed.
This
information is primarily needed to maintain the security and operation of our
application(s),
for troubleshooting, and for our internal analytics and reporting
purposes.
All
personal information that you provide to us must be true, complete, and
accurate,
and
you
must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.We
automatically collect certain information when you visit, use, or navigate the
Services.
This information does not reveal your specific identity (like your name or
contact
information) but may include device and usage information, such as your IP
address,
browser
and device characteristics, operating system, language preferences, referring
URLs,
device
name, country, location, information about how and when you use our Services,
and
other
technical information. This information is primarily needed to maintain the
security
and
operation of our Services, and for our internal analytics and reporting
purposes.
Like
many
businesses, we also collect information through cookies and similar
technologies.
The
information we collect includes:
- Log
and Usage Data. Log and usage data is service-related, diagnostic,
usage,
and
performance information our servers automatically collect when you access or
use
our
Services and which we record in log files. Depending on how you interact
with
us,
this
log data may include your IP address, device information, browser type, and
settings
and
information about your activity in the Services (such as the date/time stamps
associated
with
your usage, pages and files viewed, searches, and other actions you take
such as
which
features you use), device event information (such as system activity, error
reports
(sometimes called
"crash dumps" ), and hardware settings).
- Device Data. We collect device data
such
as
information about your computer, phone, tablet, or other device you use to
access
the
Services. Depending on the device used, this device data may include
information
such as
your IP address (or proxy server), device and application identification
numbers,
location, browser type, hardware model, Internet service provider and/or
mobile
carrier,
operating system, and system configuration information.
- Location Data. We collect location
data
such
as
information about your device's location, which can be either precise or
imprecise.
How
much information we collect depends on the type and settings of the device
you
use
to
access the Services. For example, we may use GPS and other technologies to
collect
geolocation data that tells us your current location (based on your IP
address).
You
can
opt out of allowing us to collect this information either by refusing access
to
the
information or by disabling your Location setting on your device. However,
if
you
choose
to opt out, you may not be able to use certain aspects of the Services.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.Information collected when you use our
Facebook
application(s). We by default access your Facebook basic account information, including your
name,
email,
gender, birthday, current city, and profile picture URL, as well as other
information
that
you
choose to make public. We may also request access to other permissions related to
your
account,
such as friends, check-ins, and likes, and you may choose to grant or deny us access
to
each
individual permission. For more information regarding Facebook permissions, refer to
the Facebook Permissions
Reference page.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.We
process your personal information for a variety of reasons, depending on how
you
interact with our Services, including:
- To facilitate account creation and
authentication
and otherwise manage user accounts. We may process your
information so
you can create and log in to your account, as well as keep your account in
working
order.
- To deliver and facilitate delivery
of
services
to the user. We may process your information to
provide
you
with
the requested service.
- To respond to user
inquiries/offer
support
to users. We may process your information to
respond
to
your
inquiries and solve any potential issues you might have with the
requested
service.
- To send administrative
information
to
you. We may process your information to send
you
details
about our products and services, changes to our terms and
policies,
and
other similar information.
- To
fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To enable
user-to-user
communications. We may process your
information if
you choose to use any of our offerings that allow for
communication
with another user.
- To request
feedback. We may process your
information
when
necessary to request feedback and to contact you about
your
use
of
our Services.
- To send you
marketing
and
promotional communications. We may
process
the
personal information you send to us for our marketing
purposes,
if
this is in accordance with your marketing preferences.
You
can
opt
out of our marketing emails at any time. For more
information,
see
" WHAT ARE YOUR PRIVACY RIGHTS? " below.
- To
deliver targeted advertising to you. We may
process
your information to develop and display
personalized content and advertising tailored to your interests, location, and more.
-
To protect our
Services. We may process your
information
as
part of our efforts to keep our Services safe
and
secure,
including fraud monitoring and
prevention.
-
To
identify
usage trends. We may
process
information about how you use our
Services
to
better understand how they are being
used so
we
can improve them.
- To
determine the effectiveness
of
our
marketing and promotional
campaigns. We may
process
your
information to better understand
how
to
provide marketing and
promotional
campaigns
that are most relevant to you.
- To
save
or protect an
individual's
vital
interest. We
may
process
your information when
necessary
to
save
or protect an individual’s
vital
interest, such as to prevent
harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.If
you are located in
the
EU or
UK,
this section applies
to
you.
The
General
Data Protection Regulation
(GDPR)
and UK
GDPR require us to explain the
valid
legal
bases we rely on in order to
process
your
personal information. As such,
we
may
rely
on the following legal bases to
process
your
personal
information:
- Consent. We
may process your information
if
you
have
given us permission (i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance
of a Contract.
We
may
process your personal
information
when
we believe it is necessary
to
fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send
users
information about special
offers
and
discounts on our products
and
services
- Develop
and
display
personalized and relevant advertising content for our users
-
Analyze how our Services are used so we can improve them to engage and retain users
- Support
our
marketing activities
- Diagnose
problems and/or prevent
fraudulent
activities
- Understand
how
our users use our products
and
services
so we can improve user
experience
- Legal
Obligations. We
may
process
your information where we
believe it
is
necessary for compliance
with
our
legal
obligations, such as to
cooperate
with a
law enforcement body or
regulatory
agency, exercise or defend
our
legal
rights, or disclose your
information
as
evidence in litigation in
which
we
are
involved.
- Vital
Interests. We
may
process
your information where we
believe it
is
necessary to protect your
vital
interests or the vital
interests
of
a
third party, such as
situations
involving potential threats
to
the
safety of any
person.
If
you are located in
Canada,
this
section applies to
you.
We may
process
your
information if you have given us
specific
permission (i.e.
,
express consent) to use
your
personal
information for a specific
purpose,
or
in
situations where your permission
can
be
inferred (i.e.
,
implied consent). You
can
withdraw
your
consent at
any
time.
In some
exceptional
cases, we may be legally
permitted
under
applicable law to process your
information
without your consent, including,
for
example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For
investigations and fraud
detection
and
prevention
- For
business
transactions provided
certain
conditions
are met
- If
it
is
contained in a witness
statement
and
the
collection is necessary to
assess,
process, or settle an
insurance
claim
- For
identifying
injured, ill, or deceased
persons
and
communicating with next of
kin
- If
we
have
reasonable grounds to
believe an
individual has been, is, or
may
be
victim of financial abuse
- If
it
is
reasonable to expect
collection
and
use
with consent would
compromise
the
availability or the accuracy
of
the
information and the
collection
is
reasonable for purposes
related
to
investigating a breach of an
agreement
or a contravention of the
laws
of
Canada
or a province
- If
disclosure
is required to comply with a
subpoena,
warrant, court order, or
rules
of
the
court relating to the
production
of
records
- If
it
was
produced by an individual in
the
course
of their employment,
business,
or
profession and the
collection is
consistent with the purposes
for
which
the information was produced
- If
the
collection is solely for
journalistic,
artistic, or literary
purposes
- If
the
information is publicly
available
and is
specified by the
regulations
We
may
need
to share your personal
information
in
the
following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- When
we use Google Maps
Platform
APIs. We may
share
your
information with certain
Google
Maps
Platform APIs (e.g.
, Google Maps API, Places API).Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location. GPS is accurate to about 20 meters, while Wi-Fi and cell towers help improve accuracy when GPS signals are weak, like indoors. This data helps Google Maps provide directions, but it is not always perfectly precise.
- Affiliates. We
may share your information
with
our
affiliates, in which case we
will
require those affiliates to
honor this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Business
Partners. We
may
share
your
information with our
business
partners
to offer you certain
products,
services,
or promotions.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.The
Services
may link to
third-party
websites, online
services,
or
mobile
applications and/or
contain
advertisements from
third
parties
that are not affiliated
with
us
and
which may link to other
websites,
services, or
applications.
Accordingly, we do not
make
any
guarantee regarding any
such
third
parties, and we will not
be
liable
for any loss or damage
caused by
the
use of such third-party
websites,
services, or
applications.
The
inclusion of a link
towards
a
third-party website,
service, or
application does not
imply
an
endorsement by us. We
cannot
guarantee the safety and
privacy
of
data you provide to any
third-party
websites. Any data
collected
by
third parties is not
covered
by
this
Privacy Notice. We are
not
responsible for the
content
or
privacy and security
practices
and
policies of any third
parties,
including other
websites,
services,
or applications that may
be
linked
to or from the Services.
You
should
review the policies of
such
third
parties and contact them
directly to
respond to your
questions.
We
may use cookies and
similar
tracking
technologies
(like
web
beacons and pixels)
to
gather
information when you
interact
with our Services.
Some
online
tracking
technologies
help
us
maintain the
security of
our
Services
and your
account
, prevent
crashes,
fix
bugs, save your
preferences,
and
assist with basic
site
functions.
We
also permit third
parties
and
service providers to
use
online
tracking
technologies on
our
Services for
analytics
and
advertising,
including
to
help
manage and display
advertisements, to
tailor
advertisements to
your
interests, or to
send
abandoned
shopping cart
reminders
(depending on your
communication
preferences). The
third
parties
and service
providers
use
their
technology to
provide
advertising about
products
and
services tailored to
your
interests which may
appear
either on our
Services
or on
other
websites.
To
the
extent these online
tracking
technologies are deemed
to
be a
"sale"/"sharing"
(which includes
targeted
advertising, as defined
under
the
applicable laws) under
applicable US
state laws, you can opt
out
of
these
online tracking
technologies
by
submitting a request as
described
below under section
"
DO
UNITED STATES
RESIDENTS
HAVE
SPECIFIC PRIVACY
RIGHTS?
"
Specific
information about
how we
use
such technologies
and
how
you
can refuse certain
cookies
is
set out in our
Cookie
Notice
.
Our
Services offer you
the
ability
to register and log
in
using
your third-party
social
media
account details
(like
your
Facebook or X
logins).
Where
you
choose to do this,
we
will
receive certain
profile
information about
you
from
your
social media
provider.
The
profile information
we
receive
may vary depending
on
the
social
media provider
concerned,
but
will often include
your
name,
email address,
friends
list,
and
profile picture, as
well
as
other information
you
choose
to
make public on such
a
social
media platform.
If
you log in using
Facebook,
we
may also request
access
to
other
permissions related
to
your
account, such as
your
friends,
check-ins, and
likes,
and
you
may choose to grant
or
deny
us
access to each
individual
permission.
We
will use the
information
we
receive only for the
purposes
that are described
in
this
Privacy Notice or
that
are
otherwise made clear
to
you
on
the relevant
Services.
Please
note that we do not
control,
and
are not responsible
for,
other
uses of your
personal
information by your
third-party
social media
provider.
We
recommend that you
review
their
privacy notice to
understand
how
they collect, use,
and
share
your personal
information,
and
how you can set your
privacy
preferences on their
sites
and
apps.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary toWe
will only keep your
personal
information for as
long
as
it is
necessary for the
purposes
set
out in this Privacy
Notice,
unless a longer
retention
period
is required or
permitted
by
law
(such as tax,
accounting, or
other legal
requirements).
No purpose in
this
notice
will require us
keeping
your
personal information
for
longer
than
twelve
(12)
months
past
the
start of the idle
period
of
the
user's account
.
When
we have no ongoing
legitimate
business need to
process
your
personal
information, we
will
either delete or
anonymize
such
information,
or,
if
this is not possible
(for
example, because
your
personal
information has been
stored
in
backup archives),
then
we
will
securely store your
personal
information and
isolate
it
from
any further
processing
until
deletion is
possible.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system ofWe
have implemented
appropriate
and
reasonable technical
and
organizational
security
measures
designed to protect
the
security
of any personal
information
we
process. However,
despite
our
safeguards and
efforts
to
secure
your information, no
electronic
transmission over
the
Internet
or information
storage
technology can be
guaranteed
to
be 100% secure, so
we
cannot
promise or guarantee
that
hackers,
cybercriminals,
or
other
unauthorized
third parties
will
not be
able to defeat our
security
and
improperly collect,
access,
steal, or modify
your
information.
Although we
will do
our best to protect
your
personal
information,
transmission of
personal
information to and
from
our
Services is at your
own
risk.
You should only
access
the
Services within a
secure
environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market toWe
do not knowingly
collect,
solicit data from,
or
market
to
children under 18
years
of
age,
nor do we knowingly
sell
such
personal
information. By
using
the Services, you
represent
that
you are at least 18
or
that
you
are the parent or
guardian
of
such a minor and
consent
to
such
minor dependent’s
use of
the
Services. If we
learn
that
personal information
from
users
less than 18 years
of
age
has
been collected, we
will
deactivate the
account
and
take
reasonable measures
to
promptly
delete such data
from
our
records. If you
become
aware
of
any data we may have
collected
from children under
age
18,
please contact us at
contacto@colmena360.com
.
11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:In
some regions (like
the EEA, UK,
Switzerland,
and Canada
), you have
certain
rights
under applicable
data
protection
laws. These may
include
the
right (i) to request
access
and
obtain a copy of
your
personal
information, (ii) to
request
rectification or
erasure;
(iii)
to restrict the
processing
of
your personal
information;
(iv)
if applicable, to
data
portability; and (v)
not
to
be
subject to automated
decision-making. In
certain
circumstances, you
may
also
have
the right to object
to
the
processing of your
personal
information. You can
make
such a
request by
contacting us
by
using the contact
details
provided in the
section
"
HOW
CAN YOU CONTACT
US
ABOUT
THIS
NOTICE?
"
below.
We
will consider and
act
upon
any
request in
accordance
with
applicable data
protection
laws.
If
you are located in
the
EEA
or UK
and you believe we
are
unlawfully
processing
your
personal
information,
you
also
have the right to
complain
to
your Member
State
data
protection
authority
or UK
data protection
authority.
If
you are located in
Switzerland,
you may contact the
Federal
Data
Protection
and
Information
Commissioner.
Withdrawing
your
consent:
If
we are relying on
your
consent
to process your
personal
information,
which may be
express
and/or implied
consent
depending
on the applicable
law,
you have the
right to
withdraw your
consent at
any
time. You can
withdraw
your
consent at any time
by
contacting us by
using
the
contact details
provided
in
the
section
"
HOW
CAN YOU CONTACT
US
ABOUT
THIS
NOTICE?
"
below
.
However,
please note that this
will
not
affect the lawfulness of
the
processing before its
withdrawal
nor,
when applicable
law
allows,
will it affect
the
processing
of your personal
information
conducted in reliance on
lawful
processing grounds other
than
consent.
Opting
out of marketing
and
promotional
communications: You
can unsubscribe from our
marketing
and promotional
communications
at
any time by
clicking on the
unsubscribe
link
in
the emails that we send,
or by contacting us
using
the
details provided in the
section
"
HOW
CAN YOU CONTACT US
ABOUT
THIS
NOTICE?
"
below. You will
then
be
removed from the
marketing
lists.
However, we may still
communicate
with you — for example,
to
send
you
service-related messages
that
are
necessary for the
administration
and
use of your account, to
respond
to
service requests, or for
other
non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:-
Contact us using the contact information provided.
Upon
your request to
terminate
your
account, we will
deactivate
or
delete your account and
information
from our active
databases.
However,
we may retain some
information
in
our files to prevent
fraud,
troubleshoot problems,
assist
with
any investigations,
enforce
our
legal terms and/or
comply
with
applicable legal
requirements.
Cookies
and similar
technologies:
Most Web browsers
are
set to
accept cookies by
default.
If
you prefer, you can
usually
choose to set your
browser
to
remove cookies and
to
reject
cookies. If you
choose
to
remove
cookies or reject
cookies,
this
could affect certain
features or
services of our
Services.
You may also
opt
out
of
interest-based
advertising
by
advertisers
on our Services.
If
you
have
questions or comments
about
your
privacy rights, you may
email us
at
contacto@colmena360.com
.
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (California
law requires us to let
you
know
how
we respond to web
browser
DNT
signals. Because there
currently
is
not an industry or legal
standard
for
recognizing
or
honoring
DNT signals, we
do
not
respond to them at this
time.
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident ofCategories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve (12) months:| Category | Examples | Collected |
|
A.
Identifiers
|
Contact
details,
such
as
real
name,
alias,
postal
address,
telephone
or
mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address,
and
account
name
|
|
|
B.
Personal
information
as
defined
in
the
California
Customer
Records
statute
|
Name,
contact
information,
education,
employment,
employment
history,
and
financial
information
|
|
|
|
Gender,
age,
date
of
birth,
race
and
ethnicity,
national
origin,
marital
status,
and
other
demographic
data
|
|
|
|
Transaction
information,
purchase
history,
financial
details,
and
payment
information
|
|
|
|
Fingerprints
and
voiceprints
|
|
|
|
Browsing
history,
search
history,
online
|
|
|
|
Device
location
|
|
|
|
Images
and
audio,
video
or
call
recordings
created
in
connection
with
our
business
activities
|
|
|
|
Business
contact
details
in
order
to
provide
you
our
Services
at
a
business
level
or
job
title,
work
history,
and
professional
qualifications
if
you
apply
for
a
job
with
us
|
|
|
|
Student
records
and
directory
information
|
|
|
|
Inferences
drawn
from
any
of
the
collected
personal
information
listed
above
to
create
a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics
|
|
|
|
|
|
We
may
also collect other
personal
information outside of
these
categories through
instances
where
you interact with us in
person,
online, or by phone or
mail
in
the
context of:
-
Receiving
help through our
customer
support
channels;
-
Participation
in customer surveys or
contests;
and
-
Facilitation
in the delivery of our
Services
and
to respond to your
inquiries.
Sources of Personal Information
Learn more about the sources of personal information we collect inHow We Use and Share Personal Information
Will
your
information
be
shared with
anyone
else?
We
may disclose
your
personal
information with
our
service
providers
pursuant
to a
written contract
between
us
and each service
provider.
Learn more about
how
we
disclose
personal
information to
in
the
section,
"
WHEN
AND WITH WHOM DO
WE
SHARE
YOUR PERSONAL
INFORMATION?
"
We
may use your
personal
information for
our
own
business
purposes,
such
as
for undertaking
internal
research for
technological
development and
demonstration.
This
is
not
considered to be
"selling"
of your
personal
information.
We
have not
disclosed,
sold, or
shared any
personal
information to
third
parties
for a business
or
commercial
purpose in the
preceding
twelve (12)
months.
We will
not sell or
share
personal
information in
the
future
belonging to
website
visitors, users,
and
other
consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:-
Right
to know
whether
or
not we are
processing
your
personal data
-
Right
to
access your
personal data
-
Right
to
correct inaccuracies
in your personal
data
-
Right
to
request
the
deletion of your
personal
data
-
Right
to obtain a
copy of
the
personal data you
previously
shared with us
-
Right
to
non-discrimination
for exercising your
rights
-
Right
to opt
out
of
the
processing of your
personal
data
if it is used for
targeted
advertising
(or sharing as defined under California’s privacy law) , the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
Depending
upon the state where
you
live,
you may also have
the
following
rights:
-
Right
to access the
categories
of
personal data being
processed
(as permitted by
applicable
law,
including
Minnesota’s
privacy
law)
-
Right
to obtain a list of
the
categories of third
parties
to
which we have
disclosed
personal
data (as permitted
by
applicable
law, including
California's and Delaware's privacy law)
-
Right
to obtain a list of
specific
third parties to
which
we
have
disclosed personal
data
(as
permitted by
applicable
law,
including
Minnesota's and Oregon's privacy law)
-
Right
to review,
understand,
question,
and correct how
personal
data
has been profiled
(as
permitted
by applicable law,
including
Minnesota’s privacy
law)
-
Right
to limit use and
disclosure
of
sensitive personal
data
(as
permitted by
applicable
law,
including
California’s
privacy
law)
-
Right
to opt out of the
collection
of
sensitive data and
personal
data
collected through
the
operation
of a voice or facial
recognition
feature (as
permitted by
applicable law,
including
Florida’s privacy
law)
How to Exercise Your Rights
To exercise these rights, you can contact us
Under
certain US state
data
protection
laws, you can
designate
an
authorized
agent to make
a
request
on your behalf. We
may
deny
a
request from an
authorized
agent that
does
not
submit proof that
they
have
been
validly
authorized
to act on
your
behalf
in
accordance with
applicable
laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If
you submit the
request
through
an
authorized
agent, we may
need to
collect additional
information
to verify your
identity
before
processing your
request
and
the
agent will need to
provide a
written and signed
permission
from you to submit
such
request
on your
behalf.
contacto@colmena360.com
.
We will inform you
in
writing of
any action taken or
not
taken in
response to the
appeal,
including a written
explanation
of the reasons for
the
decisions. If your
appeal is
denied, you may
submit a
complaint to your
state
attorney
general.
California
California
Civil Code Section
1798.83,
also
known as the
"Shine The
Light"
law, permits
our
users
who are California
residents
to
request and obtain
from
us,
once
a year and free of
charge,
information about
categories
of
personal information
(if
any) we
disclosed to third
parties
for
direct marketing
purposes
and
the names and
addresses
of
all
third parties with
which
we
shared personal
information
in
the immediately
preceding
calendar year. If
you
are a
California resident
and
would
like to make such a
request,
please submit your
request
in
writing to us by
using
the
contact details
provided
in
the
section
"
HOW
CAN YOU CONTACT
US
ABOUT
THIS
NOTICE?
"
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us atCalifornia
"Shine
The
Light"
Law
California
Civil Code Section
1798.83,
also
known as the 14. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We
may update this
Privacy
Notice from time
to
time.
The updated
version
will
be
indicated by an
updated
"Revised"
date at
the
top
of
this Privacy
Notice.
If
we
make material
changes to
this Privacy
Notice,
we
may
notify you
either by
prominently
posting
a
notice
of such changes
or
by
directly sending
you
a
notification. We
encourage
you to review
this
Privacy
Notice
frequently to
be
informed of how
we
are
protecting your
information.
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.